aspen dental, Paul Pimentel DDS Holdings, PLLC

I just had my tooth pulled, i called in Friday and got an Apt. for Tuesday, they saw me in pain and were very patient with me while i used water to numb the pain in between talking to them. The Hygienist Syed, was awesome and had a great sense of humor and showed me things i did not know and was kind and understanding. The Assistant Sabrina was very sweet and made sure i was comfortable every step of the way though the X-Rays and the Extraction. The Dentist Dr. Hanoman was very quick and kind while also showing she meant business when doing the procedure. And Last but not least, the Office Manager Jada, She made me feel comfortable in paying what i needed and showed me all my options and also was more concerned about my pain levels than getting payment right away. To all of you there, you

Ms Persavich, I was brought up to say nothing if you haven’t anything good to say. Well I have held to that for most of my life until now. I am going to lay it out in bullet form. 1. I called and told the girl on the phone I needed extractions and I was in pain. 2. I get to the clinic fill out all the paperwork and they call me back. 3. A nice young man begins the X-ray process and is very careful knowing I was in pain. 4. A woman comes by the room interrupting the X-ray process so now I am left with the apparatus stuck in my mouth while she asked the X-ray tech ( what is that?) he responds an I pant, she acts like she never seen one. She starts a conversation I am in pain so I want this conversation over and I tell her it’s all on 5 well it didn’t come out well with my mouth full

I have never dealt with a more inept staff in my life. I really do not understand how they have any positive reviews. Keep your family safe and bring them anywhere else but this location.

Steer Clear! Aspen as a whole may be a good company, but this branch is sketchy!!