Children’s Specialized Hospital Long Term Care Center - Toms River Stevens Road

Very nice people and doctors. Clean children's hospital. I wish there was more availability for scheduling but going there for weeks the place is really great for children.

The place is very clean and the staff is very nice. However I brought my daughter there over a month ago for physical therapy evaluation for neck issues and was told someone would call me in about a week to set up a schedule to bring her once a week. It's been over a month. They've called a couple times to confirm availability and I was told something different each time when it came to how much longer it would be. I understand places get backed up, but when I'm given 3 different answers it starts to feel like I'm getting the run around.

Disgusting and unprofessional. My son has been going here for 3 and a half years and never had any problems. We showed up a few minutes late today and were turned away. I clearly bring my child here because he has many issues and needed to be seen after waiting MONTHS to be seen in person since we were virtual forever and he was declined services. That is disgusting! I will be reporting everyone who I spoke to today. EDIT: Dan Ribet, Director of Operations, called me and took zero accountability for the actions of his staff and facility. He blamed me and made disgusting accusations and dismissed everything I said on the phone. He does not exhibit the values of someone who should be in charge of a childrens hospital. Absolutely disgusting how this entire situation was handled!!!! And then

Switched our son here after Meridian because it was closer to home and we had gotten great reviews of it. Frankly our experience has been anything but good. The therapists seem so overworked that they don’t care, it’s impossible to get anyone at all on the phone and no one ever gets back to you. Since switching, my son’s progress has slowed to a near stop and we can’t even contact anyone to speak about it. We are done and going back to Meridian where it seems they’re more interested in care than collecting from insurance. If you’re looking for actual care for your child then this is not the place.

The therapists are serious professionals and the the results are just phenomenal. They have a very regimented therapy program and seem to make amazing progress almost weekly. Janelle is the best Occupational therapist ever and has done such a great job; we really can’t thank her enough. Ellen does PT and has just done an incredible job all around. Amanda also does OT and is super caring and very professional also. CSH is the place to get serious results. We really can’t express how grateful we truly are; we consider ourselves so lucky to have 3 great people who really care.