Comprehensive Dental Services

We have been patients of Dr. Lee for over 20 years and our family has referred many friends and relatives to this practice. We will no longer be returning due to the ongoing unprofessional and dismissive behavior of the receptionist, Michelle. We tolerated her rudeness for years because Dr. Lee is an excellent dentist, but the pattern has become impossible to overlook. Here are a few examples. During COVID, Michelle refused to let my husband use the restroom because she didn’t want to clean it afterward. He found a new dentist after that experience, along with previous repeated negative interactions. My brother left three to four years ago after repeated negative interactions. I have not been back in more than five years for the same reasons. My parents were the last to remain, but recent

Got squeezed in for my son. Hit his front tooth and it broke. His pediatric dentist wouldnt see him until 2 weeks later. Got in they fixed the tooth. Didn’t realize they see kids but now I’ll be bringing both my boys.

Terrible experience! . . Michele the receptionist screamed on the phone at me and called me a name I won’t repeat. She made harassing phone calls to me, sometimes six in a few hours and everyday. She went so far as to block her number but would than leave voicemails .Also calling from two other numbers which were the same office. Threatened if I did not come in with the balance of the money I could not have my dental work completed! Two days before my sons wedding! She was abusive and mean ! One insurance company had already paid them and I paid them as well . The second supplemental insurance denied it because Michele screwed up the claim! In addition to the multiple phone calls , she fraudently sent me through the mail a correspondence with the return address of Small claims court. Hand

I've been to many dentists offices in the past and I have never liked one as much as Dr. O'shea and his staff. He's personable, friendly, gentle and knowledgeable. He seems to know my teeth better then me bc he's always comparing them to the last time I was there. The staff always is friendly (even when I forget an appointment) and Michelle in particular always seems to have a smile on her face when I walk in the door. I could not give a higher recommendation for this D.D.S. and his practice

Always a great experience for myself and my kids when we go! Michele is always pleasant and accommodating! We love Michele and Dr Lee! I’d never go anywhere else! As always, thank you!