Cullman Regional Medical Group - OB-GYN Clinic

Want answer the phone. And they give you the wrong phone number on your paperwork. Took in a walk in before appointments. Been sitting here for a hour. The girl working the window isn't very friendly. Once I got back to be seen the Dr. was nice and talked to me about getting the hot flashes and night sweats taking care of. Hopefully this time is the charm.

Dr. Massengill is great, but it takes way too long to get in for an appointment or for a nurse to call you back with a concern that you have. There is no reason why I should have to wait for a week and half for an appointment. It’s not on occasion where I have to wait that long, it’s every single time I call, I am always having to wait a ridiculous amount of time to be seen. I am better off going to the urgent care than using my OBGYN and that’s sad. I think I will be dropping this doctor and finding elsewhere to someone who actually values my time and my concerns.

Massengail is such a sweet doctor from almost 3 years ago I would still choose her to be my doctor she listens to my concerns she does every step to make sure my health is good would most definitely recommend anyone to her

I am new to the area and needed an annual exam and to discuss hormone replacement therapy. NP was nice but once I mentioned I wanted to go the more natural approach I was given roadblock after roadblock. I was literally having a nervous breakdown in the office crying hysterically that I was starting a new job and could not function. There was really no rush to get me hormones. I was told only 1 doctor could prescribe them and he stayed booked up for weeks, I would need a mammogram first and blah blah blah. No, I didn’t have time to do all this as I mentioned and my metal health was suffering greatly. Why was I not told about who can do what when I mentioned BHRT when making my appt? Though I would not say it was a wasted appt bc I needed my annual, I went to the manufacturer website and f

Why do all these medical facilities double and triple book. Why is our time not as valuable as yours. If I schedule a 130 apt with your office in should get seen NLT 140. If I was a no show I would possibly require to pay a no show fee. What do I get when you’re late? Nothing, my kids have to sit at school and wait because of lack of concern for your patients….. this is outta control across the whole medical community now a days…..