Delmar Gardens South

It's strange that I posted a review recently but it is not appearing here! Do you people pick and choose reviews? It wouldn't surprise me as you swept my complaints under the rug and nobody EVER reached out to me. You are a for-profit company lining your pockets with money you really don't deserve. I warn anyone about your facility and what a joke you are! I believe in Karma, and for the insufficient people that own this business and are employed by you, you should start doing better! My beloved family member would have NEVER lived in conditions this poor! You cheated them! You took their money without caring! Your poor care and unsanitary conditions ultimately led to their demise! SHAME ON YOU DELMAR GARDENS!!! By the way... I read another post where someone claimed you had ombudsman in y

This place is an absolute joke. I wish I could give a zero or NEGATIVE star rating. A few years ago, my great aunt was in this facility for long term care. They ended up over medicating her which caused her death (we have documentation from the hospital dr and coroner to back this up). More recently we have had nothing but problems during the last 2.5 weeks of my grandmother's stay. We decided to sign my grandmother out of this facility this past week due to negligence and the care she was receiving. Multiple times of visiting her she was laying in a urine soaked bed. One morning during a visit, my aunt walked in to find her sitting in her wheelchair with NO pants or undergarments on, just bare bottom on the wheelchair which I'm sure was not sanitized. Any time the call button was pressed

Please don't ever send your loved ones here. I had no choice but to send my mom to this most horrible facility since the other rehab facilities were not available. Only two of the workers were pleasant. The other ones were rude and non caring. They treated my mom like a rodent and a piece of trash . I hope that their loved ones never go through the humiliation that they put my mom through . I was fortunate enough to get her out this hell hole. Once she arrived back at her home at assisted living the staff opened her in open arms . Unfortunately with the trauma that she went through at delmar gardens, she now has passed away. Shame on delmar gardens.

Please do not send your loved one here. My grandmother’s medications were mishandled multiple times. At one point on Wednesday, Feb. 11th, the nurse apologized and admitted she had forgotten her glasses and did not see the fine-print instructions on the medication. On another occasion (Feb. 14th), nurses documented that my grandmother had received her medication, but after waiting and speaking with a different nurse, we were told it had not been ordered or administered when it should have been. There were also issues with basic care and communication. On Sunday, Feb. 15th, they ran out of food for supper and did not inform anyone until we finally advocated for my grandmother and her roommate. The solution was pudding cups for dinner. If we had not been there, would they have eaten at all?

It’s a long review but read:: if you want to know more :: Response to owners thoughtless response included. If I could give even fewer stars I would!!! Best description I can give is trickery, the main entrance to the health center is welcoming and bright , but my mom’s room if you can call it that was aged, dirty and very cramped. There was a red stain on the floor that looked like a bio hazard and black mold like stain around the baseboards. The heater in the room was a rusted metal box with sharper corners, can you say skin tear?? The staff some were ok, but they are agency and don’t directly work for the company so accountability is low!! The first nurse we encountered came to the room because of a call light walked in and turned it off without asking how she could help. They wo