FAU - Christine E. Lynn College of Nursing

This review is specifically for the FAU school of nursing and their Telehealth Certificate course and its professor, “Dr. Love”, my only interaction with this school. I, a master’s prepared nurse, signed up for a $500 Telehealth Course last year thinking it would be a nice addition to my resume and never received a course completion or Certificate. The online format is not user friendly, does not mark your progress or tell you what items are missing or pending. I went through the course which took several hours/days of my personal time, it included some reading material, many videos which were all played and watched (many of which are literal youtube videos), and received passing grades for all post-tests/quizzes for each module. I logged off thinking I had completed the course. About 2 we

I visit over 2 weeks ago & upon arrival per my Doctors suggestion, to be evaluated for in patient care & bit of communication with therapist when we got there , they knew absolutely nothing as to whom I was when we arrive to check in after a two hour drive ,although the gentleman at desk were kind !! It’s taken two weeks to get authorization from insurance company for this establishment to even reach out to insurance & do there due diligence!!!!! The staff at this facility were gracious, however they need definite training in finical department/insurance/ corresponding , i was told apologies but ,,,,, we dropped the ball ! So as it stands we are at a stand still !!!! My Doctor is amazing I feel bad because he’s having to work with my insurance company to help me get the level of care

Unfortunately, there are teachers and staff that exceed expectations in their specialties, which is why I would have picked 5, but a select number do not provide excellent care as representatives of the college of nursing. Staffing observations, external feedback, and grading are highly recommended.

Very good and professional with everything thing they do.

the advisors that pick up the phone have real big attitudes when you’re just trying to ask simple questions it’s like they’re upset that you don’t already know all of the information that comes with the programs they offer maybe should have picked some sort of major in customer service leadership or business administration if you can’t understand how to be nice enough to speak to someone without belittling them or treating them like they’re idiots