Flatlands Family Dental

Just want to say . They don’t call you at giving appointment time. I waited 1hr before my daughter was called. I kept going to the receptionist asking when we will be called. She was nice about it telling me how they a little backed up. Yvette the office manager I was dealing with is so nice easy to talk to. She explained the finances, the options we have.

Out of all my years coming to this office, I’ve never experienced the kind of service Kenny provided. He made sure I left looking just as good as when I came in. He took the time to carefully clean my face, and I never felt like he was rushing. he truly took his time. I would definitely recommend him to anyone.

There’s a bit of a wait time, but the staff is really nice and accommodating. That’s pretty standard considering the range of services they offer. If you need to step out to grab a bite or a drink, just let them know—they’ll call you when it’s your turn (just don’t go too far). The office itself is clean, modern, and well-maintained. I also love that the diversity of the staff reflects the surrounding community—it creates a welcoming and comfortable environment.

Went here for a routine check up. Everyone was nice up until I saw the actual dentist. She was dark skin with long braids, glasses and really young. She came off as real stand off ish. I told her I already knew what was wrong with my teeth. She saw I had a cavity and pressed down on it. Saw I was visibly in pain and continued to spray air on it to confirm I was in pain. OBVIOUSLY when you pressed on it and saw my reaction, why try it again. Didn’t even do a regular cleaning but tried to get me to pay for a deep cleaning of $5,500. All my years of living, all my deep cleanings been free. DO NOT COME TO THIS LOCATION. THEY ARE SCAMMERS.

Going to the dentist is not always a pleasant experience. However this clinic’s staff and medical team will turn your visit into an absolute delight! They are insightful, patient and truly go the extra mile to make their patients feel welcome and cared for.