Langley Satellite Pharmacy

20260107 @ 0850 window three, African American woman. About an hour ago I picked a number , J607. They called it and when I got to the counter I found out they double assigned it to a woman with a different number. They then made me pick another number and told me there was nothing they could do even though it was their fault. I am a combat disabled veteran recovering from a severe spinal injury and it causes me a lot of pain to sit for an extended amount of time. I am in severe pain and now I have to wait another hour. Absolutely terrible experience, terrible customer service and technicians displayed rude behavior to a medically retiree. Never again

The commissary has been refurbished. It is clean, well stocked, and products are easy to find . The meat area is well labeled. The cashiers and baggers are very professional as are others employed there. I love the sidewalk sales as we can get some very good prices, especially on paper products .

If you are someone who uses the Satellite pharmacy, the staff here is absolutely awesome. Great service from our men and women in uniform and all of the volunteers. Appreciate all of you!!

Zero stars should be possible. Absolutely the worst volunteer civilians. They don't even know the laws and will not listen. The call wait times are at least 20 minutes (even if you're caller 1) and generally 30-40 minutes. Staff almost never give you the correct answer so then you're stuck going in or calling again because they just never know. They say the text line will work, but then can't help you when it doesn't actually work to activate prescriptions.

Tried using the text to get in line feature but never got texted back. Luckily it wasn’t on a medication that was not time constrained. Since I had problems with the text feature I always just go in now to activate any prescription and to ask any questions. Every time I go in person the lines are quick and the drive thru feature is nice. Recommend not using the text feature and not calling- just go in.