Lenox Pharmacy

Family run pharmacy with a little bit of everything. Friendly and professional. I have one of those prescription that I'll be taking forever and my copay has always been $40.Some time back when I was renewing it my copay rocketed to $500. It was a Saturday and I spent several hours on the phone ( on hold most of the time )trying to get the matter resolved with my insurer but getting nowhere. The young lady who was working there said she would make some calls and see if she could get it sorted out. She spent a couple of hours making calls on my behalf and finally got it corrected. She didn't have to do that but she did. I was truly impressed by her kindness. The world needs more people like her.

The pharmacist here is so polite and caring. I love getting my medicine from here. Very family like!

Shockingly rude. This pharmacy is over 2 hours away from me, however I was making calls to ANY pharmacy that could fill a specific medication. The pharmacist first asked if I would be able to pay in cash. Turns out he only asked to complain to me about taking a loss when selling the medication. I am simply a patient looking to find the medication I need and willing to travel to get it. He then proceeded to ask if all these patients are seeing the doctor in person. I work in health care myself. This kind of discriminatory attitude is NOT fit to provide medical care.

Removing a star because of a weird experience that I had today. I went in for my Covid booster (a bit late, I will admit) and when I was done I was at the register. I was provided with a little screen that asked me to click accept and sign to verify that I had received the pharmacy's privacy practices. I hadn't, so I informed the woman working the register thinking that she would give me something to read. Instead, she reached over and clicked "accept" for me, then insisted that I sign. I was kind of intimidated so I signed even though it was disingenuous. Does every customer just sign this stuff without reading it? **** Funny to say, but I truly enjoy getting my vaccines here (and I HATE needles). The staff is so nice and it's always easy to get an appointment. I love the little library

I called this morning to check the availability of a medication. The employee who answered the phone, checked with the pharmacist about the medication and I was told no. I then asked if the pharmacist knew anyplace I could possibly find the medication, and I heard the pharmacist in the background tell the employee to hang up on me which she did. If he couldn't give out the information, he could have just told me that.