LensCrafters at Macy's

Amazing experience all around, received an eye exam and bought a frame with the help of the best: Carla!!! She walked me through multiple lens options and found the best price for me while also making the experience fun for my group. Appreciate Dr. Liang Ge for taking me as a walk-in and Rudolf for assisting as well. So thankful for this great team!

I had a great experience at LensCrafters! Eric was extremely attentive and helpful throughout the entire process of buying my glasses. He took the time to explain everything clearly, helped me find the right frames, and made sure they fit perfectly. His customer service truly went above and beyond, making the whole experience smooth and enjoyable. I highly recommend this location and especially Eric if you’re looking for great service when purchasing glasses!

Of course the frames and lenses are great; it’s Lenscrafters! What makes us keep returning for all of our optical needs, is the amazing staff. Carla and Enrica both represent the company well. Personable, helpful, informative, cordial and both possess create senses of humor. What A pleasure it is to shop and feel like you’re being welcomed like a member of the family. The environment they both create makes the experience pleasurable and will keep us as customers for many years to come! Congratulations Carla and Enrica for representing the company, LensCrafters, do well!!!

Carla was absolutely wonderful! Brought great energy and wisdom to my glasses buying experience. From helping me pick the exact frames I was needed to choosing the add ups to maximize my insurance benefits and coverage. Definitely will always ask for Carla by name!

Carla is an amazing person , went above and beyond to make sure I was taken care of she even made my children smile. Had an issue with my glasses and she took care of it so fast. We need more people like her today. I’m definitely coming back.