LensCrafters at Macy's

LensCrafters staff were outstanding. Throughout my appointment the staff made explained the exams and what they tested for. My results were explained and recommendations on what lenses were available to me. They were able to answer all of my questions and I felt they really cared about getting me the best care and products to meet my needs. I will definitely be using LensCrafters in the future.

I had an outstanding experience at LensCrafters thanks to Rebecca’s exceptional service and professionalism. From the moment I walked in, she made me feel welcomed and well taken care of. Rebecca is incredibly knowledgeable—she explained everything clearly, offered thoughtful recommendations, and ensured I understood all my options without ever feeling rushed or pressured. What truly set her apart was her genuine care and attention to detail. She took the time to help me find the perfect frames, made sure my prescription needs were fully met, and handled each step with patience and expertise. It’s rare to find someone who combines such technical skill with such warm, personable service. Rebecca turned what could have been a routine appointment into a truly positive and stress-free experien

Melina was of great help and absolutely is deserving of a raise, her customer service and eagerness to help me in dealing with the situation I had was a great help to me. Will recommend to others to come here.

Anna is a pro. I walked in, she took one look at my glasses and knew exactly how to adjust them. Seven minutes in and out. And they were perfect. Great experience buying with her and coming back in for the adjustment.

Anna was absolutely amazing and had a great Customer Service my husband and I will come back here to buy our future glasses from her.