Mass General Brigham (South Berwick, ME)

Love the doctor and staff. Been going to dr.kumin for 10 years. Never had a problem with waiting long . Great place

All the staff are so helpful and friendly. I've always felt welcome wether it's a messy question, in person question or even over the phone. My Dr, Dr Jokonya, is amazing. She is very knowledgeable caring, and such a great personality. I really am happy with this Dr and this office.

They only wanted to do blood work and a referral. Not an actual place for treatment, just a company that bills your insurance because they have the ability to. The Physicians Assistant was very nice, but incapable of doing anything. Unless you are looking for blood work and a referral… I remembered his voice, he’s the one that told me to bring my paperwork in, or they might have to reschedule me. Nice scare tactic, I’m embarrassed for them. Really what he meant was the insurance information to Bill my insurance. After talking time to get the paperwork In on time. They didn’t have my medical information, sad excuse for a doctors office. I read the reviews and still gave them a chance, trust the reviews. I’m posting this so you don’t make the same mistake as me. Save your time and or m

Dr. Jokonya is fantastic IF you can get in to see her. They schedule appointments several weeks out regardless of what’s going on, leaving you to have to rely on urgent care to attend to your needs. Schedulers have made appointments for my husband and I on days the doctor isn’t even there and when we have showed up, they don’t seem to be bothered by having to ask to reschedule another several weeks out. If they can’t offer decent service to the patients they currently have, why are they advertising that they are taking new patients?

I was a patient in this practice for several years and recently left. The people were very nice, but overall I did not have a positive experience. On one occasion an office member was asking me about a prescription in the waiting room and I asked if we could please speak in private. It was a bit embarrassing and upsetting. They behaved annoyed, and I reminded them about HIPPA. After some eye-rolling they got a nurse and we went into a private room for a brief discussion. When I met with the doctor I was quite surprised and disappointed that she was also quite dismissive and even defensive about the incident. I have never left a Google review before. I hope that this practice can listen to this constructive feedback and consider learning from this to prevent a negative patient experience in