Mitchell Village Care Center

My mother had to go there after a tornado damaged the residence she was in. There’s constant theft by employees. We buy her clothes, shoes, slippers, etc. and clearly write her name on everything and every pair of shoes and slippers were gone before she wore them. We still haven’t seen most of her clothes. None of the staff perform their jobs. We give her gifts they disappear shortly after she gets them. Trying to get her into another residence is even impossible to be put on a waiting list. The doctor care is almost nonexistent. This facility needs to be closed because they don’t care about anyone’s loved ones, it’s only about the money and taking advantage of the people that live there. If I could post this with a lower score I would. FYI: The management company just filed for bankruptcy

Have a relative that is a resident. He needed to go to the bathroom and the CNA said just let him go in his pants and then ill change him later. CNAs are continuously complaining about their jobs in front of visitors and residents.... Sometime s to visitors. That is wrong and it makes the residents feel like a burden. Place stinks of soiled clothes and rotting food. Not well managed or staffed. Recommend finding a better facility for your loved one.

I'd give it zero stars if I could. Smells of human waste, CNAs treat residents like they're an inconvenience, no routine care plan meetings, will not produce resident's accounting documentation when requested, does not complete critical care plan paperwork in a timely manner, residents' belongings are frequently "lost" and never located. CNAs complain about work conditions, problem residents, and their lives in front of residents and visitors. Could not get loved one out of this hell hole fast enough

Once they get states off their back .they will be fine. It's a good facility with new owners.

dump worst nursing home ever don't let your love ones go here.