NewYork-Presbyterian Medical Group Queens - Gastroenterology, Hepatology, Endoscopy - Fresh Meadows

I can’t even begin to explain how poorly the front desk ladies treated my mother. They were so unbelievably rude and nasty to her all because she asked how much time til the doctor finally called her SINCE SHE WAS ALREADY WAITING 30 MINUTES. The doctor is great but wow the front desk service really absolutely ruins this place. I can’t believe she was treated the way she was, it’s absolutely unacceptable and no one should have to deal with people like that.

I have been to this location a couple of times, unfortunately they are completely unorganized. I showed up 10 minutes early for a 1pm appointment and was called in at 1:50, taken into a room to have my vitals done where the medical assistant did not have anything she needed accessible in order to do her job, she went out for a pressure machine, came back in and then went out for a thermometer only to come back, take my weight and again go out for a thermometer... this process took all of 15 minutes when had she been prepared could have taken 5. The doctor came in at 2pm to see me he was great, informative and communicated as one would expect.After he left I was to see the nurse for blood work and stood waiting yet again, then when I opened the door the nurse asked me if I had already seen

Dr. Syed is great doctor, however in terms of his practice the administrative are unprofessional. The doctor requested testing to be done and its been two month with no follow up or result. When I do finally get in touch with someone over the phone, I only get that he is very busy as he only seeing patients on a certain day, hey! let give you guys an idea, why don't you delegate a NP or someone that is capable to giving patient a response. As soon I get someone on the phone I will taking my business elsewhere.

I suffered a pinched nerve and was referred here for PT. Scheduling was very inflexible, could not get an initial evaluation until 6 weeks later. I was in intense pain the full 6 weeks, and additionally had to reschedule once due to work conflict. rescheduled for week 7, I had called knowing I would be late and asked the front desk if Dr. Daniel Ciborowski would still see me if I arrived in the next 20 minutes. Spent $20 on cab fare, arrived in 20 minutes, waited ten minutes and then was told Dr. Ciborowski would not see me. He would not even come out of the office to meet with me or give me the time of day. I was told the next available appointment would be another week (8 weeks now) and again inflexible scheduling. Horrible service, do not send your loved ones here.

Very hard to reach their office by phone. When it rings, it hangs up automatically. I am trying to reschedule my appointment and may have to just go in person to reschedule my appointment. Unbelievable!