Paramount Convalescent Hospital

I wish the app allowed me to give 2 1/2 stars (right in the middle - "average"). But it only allows whole numbers, so I gave it a 2 (slightly "below average"). Preliminary note => contrary to its name "Convalescent", this is mostly (95%) a nursing home for elderly people. It does have a PT/OT department which technically makes it convalescent, but don't be fooled .. it's almost entirely an old folks home. The negatives first => this SNF does not have a "peaceful healing quiet" atmosphere. It is run like a Marine Corps Boot Camp. Loud. Hustle-bustle. Some nurses behave like drill sergeants. Staff wakes you up at 7:00am and shoves a breakfast tray in front of you before you even know what's going on. There's an ever-present ambient "buzz" in the facility .. either staff talking/ yelling/ l

They ordered medical product from our company in mid February for $147. We are still unpaid four months later. All they do is give us a run-around. Are they not paying their other bills. Are they in financial distress? The administrator doesn't have voice mail. We sell to other facilities in the area that pay just fine. I recommend anyone with a facility member to place in a care facility to chose a different one.

I'm very sad at the care this facility provides. The nurses don't seem to be use to family members asking questions or making requests. Too many times our family member was neglected by not having his bandages, clothes or bedding changed. They forgot to brush his teeth and he developed bed sores and a bad eye infection. The nurses roll their eyes when we ask for assistance and the case worker, Linda, is unprofessional; she verbally attacked us. Please find another facility.

This is an absolutely wonderful facility. They take care of their patients and the family. They updated us on the condition of our family member on a regular basis. Those involved in treatment (nurse, physical therapist, social services coordinator) met with us in a contactless setting and answered our questions. When we were dealing with insurance issues they stepped in to provide guidance. The staff was patient in helping us understand areas where we were questioning coverage decisions. They assisted us in finding a good board and care upon release. Then, when most facilities would end the relationship, they followed up to coordinate getting a hospital bed, physicial therapy and physician-nurse on-site visits. You can not go wrong with this hospital.

My father was sent there to recover. At first everyone seemed nice, but I guess it was only when we would visit. Just today, my father decided to speak up and told us that one of the nurses will push him and mistreated him when it came to changing him. Most of the clothes we took were not returned. Supervisor stated it was just a misunderstanding. Covering up for her nurse. I would never recommend this place. I’m disappointed of how the nurses treat patients.