Riverside Rest Home

I was in this place to visit my father. The public bathrooms were locked and no one could seem to unlock it. Went to another unit and WOW IT WAS DISCUSTING! This place is a dump! I’m so sorry to see ! It needs ventilation. This is located in the dementia area. Nothing like a COVID spread! I cannot tell anyone enough of the scene we walked into. Beware!

My father entered Riverside Rest Home in the Unit for persons with Dementia. Kristi Hughes was his Social Worker, and was very attentive/available and caring. The staff on the unit were also very patient and compassionate, dealing with varying degrees of dementia, and with various personalities. We were never displeased with his care, and always found him happy when we visited several times a week. Excellent! ------- Following the death of my father, I decided that I wanted to volunteer at Riverside as a means of assisting other elderly, and also "giving back" to the employees who gave my father such great care. I am volunteering with persons with memory care issues, and usually with those who have no visitors. Prior to the current pandemic, I was there fairly frequently. I can easily say

To say that we are disappointed is an understatement. We understood it is a county nursing home but they never answer the phone, have no protocol in place for bathing, and most of the staff is defensive when asked about any of it. Due to Covid now, it is a nightmare and we are left with nothing. My mother has gone from active to non verbal since going there in just three months. She doesn't receive medical attention and they give her way too much medication without any review or doctors evaluation. The family is in the dark. Staff is uncooperative. EDIT: she died there as a result of their negligence

While not the newest facility, Riverside is very very clean and very pleasant. The staff, at all levels, are excellent. Riverside beats any "for profit" nursing home I have ever encountered (and I have dealt with many).

Very pleased with the care of our family member for over 3 years now after stroke. Good attitudes beget good treatment. It’s never easy caring for people in many different stages of health issues and these dedicated people do their best.