RRH Urgent Care

People at the check-in were very pleasant and courteous. There were only 2 doctors working Saturday, but the wait time wasn't too long. The nurse and doctor that attended to me were very nice and knowledgeable.

NP Ryan Caster and the staff at Wilson Urgent care were amazing. The provider took all proper steps to ensure my health and listened to my concerns with care. All the staff stayed late to ensure other patients and I got the care we needed. They all had a smile on their face and provided great care. Thank you to the staff, I desperately needed care and I got just that.

The provider was very nice. However, the wait was unacceptable. I arrived before noon, and didn't get called back until 1:40. I saw a student first and told her what was going on. I then waited and waited for the Dr. He was apologetic and very kind, and offered me a water. He thought I needed an EKG, which I didn't think was necessary but he did. No problem, but then it took an additional 45 minutes before another human entered the room. I was about to walk out when they finally entered. I'm sitting in the exam room now as I write this. I have no idea when the Dr will be back in. I just needed some prednisone or zpack for my cough. It has been three and a half hours since I arrived here. I will never come here again. But to reiterate, the Dr was great. It's too bad they didn't have the sta

The front desk people are cheerful and very kind. The Doctor however does not care. Spent 5 minutes with me and left me planted there for over half hour, until I went outside to ask if I could leave. She didn't care enough to say, you can go now... Because of that i went unmedicated in pain for extra 24h, for the simple fact she wouldn't care enough to tell me to leave. Disgusting...

I walked in here about 8:20 pm on 2/27/23 was greeted by a caring Front desk secretary and then seen within 10 min by a lovely nurse who was so kind and caring. The PA I saw was very good, caring gentle man who spoke to me in laymen’s terms and then a very nice lady did my chest X-ray. I have to say this team treated me with care, kindness and compassion for how I was feeling. This team deserves 5 stars in my eyes.