The Little Clinic

poor service. The female at the front was nice and all , but the moment the male doctor person came in , he didn’t actually hear what me and my dad had to say , he also said he was going to run tests and looked at my damn throat ,nose , and ears with a light then proceed to basically say I’m not sick . And when my dad told him how we were feeling he said he couldn’t really do anything, and had us sitting in there for like almost 25 minutes waiting for Nothing , if I new any better , I would not have went to this location. he threw my dad an inhaler and said there’s nothing he can do about it . I feel it would have been better for us to go see monkeys to make us feel better . Useless shall I say

Poor experience and definitely won’t be back. This place is more concerned about covering themselves than actual patient care and satisfaction. The nurse practitioner dismissed my concerns and my pain. With 8.5-9/10 pain, unresolved with my home regimen, I was told to continue doing the same thing, and there was nothing else to do at this time. When I mentioned steroids due to severe inflammation, I watched her pause and simply said “no.” with no indication or explanation as to why. Which I later had to bring up again and question. I didn’t come to the clinic for holistic care & the advice to go home with “salt gargles” which I could learn from doctor google and common sense. I came for medication and symptom support that would actually make me feel better. Instead I suffered for 2 more da

So incredibly frustrating when providers choose to AI phone assistants. There’s no way to speak to a receptionist to ask a question and you spend more time repeating yourself to a bot than is necessary. The focus should be on providing a human experience to those in need.

I cannot say enough good things about The Little Clinic. It is very easy to get a same day sick appointment, and the providers are very caring and professional. The wait each time upon arrival was less than a few minutes, and the wait for the provider after consulting with the medical assistant was less than a few minutes as well. This is much more than I can say about my own PCP where the same appointment would have taken 2-3 hours with wait times. Christine Boughner is very compassionate and friendly as well as the medical assistant (I did not catch her name), and the other provider (Nicholas I believe) that returned my calls and extended my prescription due to continuing symptoms was very helpful as well.

I went to The Little Clinic an hour before closing, hoping they could see my child, who wasn’t feeling well. She had a persistent cough, and we were especially worried about her breathing at night. Unfortunately, I had forgotten my child’s health insurance card, and they told me I needed it so I searched for the number and it appeared to be inactive. I explained that I had just spoken with the county, and they assured me it would be approved and backdated to the beginning of the month. The doctor, a woman, was incredibly rude and dismissive. She told me they didn’t take CHP+ (which I found odd) because its still Medicaid and then condescendingly said, “You’re going to have to do more than just a grocery store clinic.” Instead of offering any guidance or compassion, she refused to see my