The Rachel House Personal Care Home

Nice place for your love one to stay and get care and assistance. It feels very home like. Thank you to the staff for being so kind, understanding and helpful during this transition.

The staff is very caring. They take very good care of the residents. My mom loves it there. They make sure she has everything she needs. She is very happy and well taken care of. The staff communicate with us frequently and let us know how she is doing.

Excellent service and employees. The place is such a wonderful home away from home for people who need a little assistance. The residents are so active here that you feel you have a sense of belonging. I would definitely stay here or put my loved one here.

Do not Send your love one there. The staff was very hard to work with. They did not provide care to our mother. She fell several times and we were not notified. When asked for a transportation report so we could check against our records they refused and accused us if trying to say they were not taking her to apts. On father's day of 2023 we received a call from the owner saying she had fallen the day before and was sent by EMS to hospital and then returned back to them in a taxi. We asked why we had not been called that she had taken a bad fall and was given three different answers by three different staff including the owner. We called our mother on the phone and immediately could tell something was wrong. She was slurring her words and was confused. We call the staff right away and aske

VERY HAPPY OVERALL, HIGHLY RECOMMENDED We chose The Rachel House because of the interaction between the staff and the residents. They are so professional and answer absolutely any questions you might have in a timely manner. Highly recommend