Treasured Pearls Dentistry-Dr. Kari McKenzie-Farragut West Farragut North Metro

Dr. McKenzie is sloppy, incompetent, inconsiderate, and terrible with children. Though it looks like some other reviewers have had better experiences with her, I note that she gives patients giftcards in exchange for positive reviews. My two young children were patients of Dr. McKenzie from 2025-2026; though we have had problems with her from the beginning, we put up with her because her office was conveniently located downtown. We had made our first appointment with her for a routine cleaning, for which she charged us $398. When my children showed minor discomfort with the dental chair, instead of working with my children or giving me a chance to put them at ease, she made me take more time off of work to come back later. During the follow-up appointment, the cleaning was less thorough

ABSOLUTELY WONDERFUL dentist and even more wonderful heart. Very knowledgeable, kind and empathetic, as is her office staff. She truly cares about her patients and takes time to explain each step thoroughly. In addition, she is reasonably priced for the outstanding work she does. We are VERY thankful after being referred to her for severe pain and a molar break. 125% satisfied. Highly recommend!

I always have a great experience with Dr. McKenzie. She is kind, patient and takes all the time I need as someone who is nervous at the dentist. Her staff is very knowledgeable and always helpful if I need school records, insurance claim follow up or if I need to change appointments. I recommend her and her practice highly!

I wish I could giving a glowing review like the others but that is not my story. I do not recommend. Issues with insurance not being filed in a timely manner resulting in a surprise high balance. Wasn't flexible to agree to a payment plan that coincided with my pay schedule but brought up sending collections because I wouldn't agree to overextend my finances. Each time I went there was always a balance for something even after paying deposits for every visit, never received an itemized bill until I asked. Gave the benefit of the doubt after receiving a botched filling but I should have left then. Had to go back three times to get it adjusted and my teeth still feel sharp around the edges. Constant swelling long after from the way numbing administered harshly leaving a bruise in cheek. I ha

Kennedy was very sweet and welcoming at the front desk. Octavia was very thorough during the x-rays. Kari is an incredible dentist, very knowledgeable, and consummate professional.