UCLA Health Westwood Pediatrics

The Children's Center used to be great when we first started with them. I was skeptical about the potential instability of residents in rotation and too many hands on one chart unnecessarily, but we used to be proud to be a part of the clinic. Unfortunately, the quality and timeliness of care has been declining, and my concern came to fruition. Some doctors (not all, but enough to review) are rude, detached, play around with patients' rights, and treat the kids' paperwork as if it is not worth their time. Even the supervisors no longer follow procedure or hold the anyone accountable. I already had to switch from one of their pediatric specialists to a CHLA doctor, and now I've had to call Patient Experience several times just to get things done in this clinic. Wish I could give 2.5. Some s

Dr. Patrick Whelan is a godsend! He’s THE doctor to go to when your child is having an acute onset of neurological/behavioral symptoms following an illness. He provides a lot of quality time and information. Our son experienced a flare-up a few weeks after receiving treatment for an initial severe neurological complication following Covid. I emailed Dr. Whelan on a Sunday with a description of his current symptoms, and he called me within 20 minutes - and then called in a prescription to our local pharmacy! I don’t know what we would do without him.