UM Pharmacy at Redwood

Austin, the associate at the Pharmacy is a GEM of a human being. I was having some issues with a specific medication, and a transfer from my old pharmacy, and he fully investigated the issue and resolved it within a few hours. Austin, thank you so much for being professional, patient, and knowledgeable! - Irv.

Not a good experience I am going to have my prescriptions transferred to CVS. I can’t deal with them. It’s just too much worst. Customer service always has an excuse all my prescription and they said it would be ready at a certain time I get there. It was never filled oh just give us 10 minutes 10 minutes turned to 30 and it still wasn’t done ridiculous.

The best Pharmacy thus far. No long lines, waiting time is less than 25 minutes. Nice and clean, I felt safe well in there. The prices are cheaper than anywhere else. And the pharmacist and well as t hff e other staff are the best well respected people. I definitely will be going back there!

Don't know where all these great reviews come from but obviously not from people who need prescriptions the same day. Today I was told 45 minutes, ok, I'll get lunch and they'll be ready in an hour. Call back, its going to be 30 more minutes. This happens about 90%of the time I go here. There's always a glitch or whatever, when in actuality I have sat there and seen 1 person working her tail off while another one is chit chatting, disappears in the back, never to be seen or going to lunch. There have been times where even though my doctor had put it in, I call to see how long, and they haven't even checked the computer. Start hiring people who want to work instead of hiring people based on who knows who.

When I first started useing, there service, it was great 😃👍, but now it's slacking in service, they were, on time, you could get a three months, meds so don't run back and forth, I don't know what happen 😒😔😳