Valley Eye Physicians & Surgeons

I am extremely disappointed with my experience as a new patient at this clinic. I had taken an entire afternoon off to attend my first appointment, only to be told upon arrival that the doctor had left early for the weekend. They claimed they could not notify me because, as a new patient, they didn’t have my phone number. Yet the form they handed me to fill out already included my email address, which they could have used to inform me—but they didn’t. This lack of communication was incredibly frustrating and completely unprofessional. I rescheduled my appointment for the following week. During my second visit, I completed all necessary tests for vision and eye health. Dr. Gisela Verdez was wonderful and attentive, and I appreciated her professionalism. However, the experience after the te

Dr Velez and the staff here are incredible. The staff is friendly and efficient and Dr Velez goes above and beyond for her patients. As a newer patient who was afraid of getting shots in their eye, she reassured me several times and made sure I was comfortable before continuing. Ex even after making sure I was ok before I left. The care she provides is top notch and I’m grateful to her for her compassion and excellent care.

I went to my appointment an hour past my appointment I went to the front desk to reschedule, due another appointment, I got a call from a girl the next day asking why I didn’t show for my appointment, said I was there and rescheduled, after her being rude she asked when my appointment is, I told her she said he doesn’t have appointments at that time… b.s….. this girl should be fired! What a jerk. On top of all this when I left the office I couldn’t see anything due to the drops they put in my eyes I found out later… they should of said something… keep up the good work

Dr. Velez may be a good doctor but, she is always late, and I’m not talking about 20 minutes late it’s always over 2 hours late, it’s very frustrating . I wish I knew another doctor who could take care of my elderly mom’s eye issues in the area. If you have a different option do not waste your time booking an appointment with her.

My husband has had to wait hours in the waiting room for his appointments (plural). His time is valuable. Ridiculous. Someone doesn't know how to manage time.