Walgreens Pharmacy

The people that are on the side of pictures and general store are not knowledgeable, they leave you waiting and go to the other register to get other people out. They need more cashiers as well. They don’t even have your pictures ready after hours of being told that they had already processed them. It’s just a mess. And the counter was dirty. I don’t know over the side of the pharmacy. It could be better, but I haven’t been there yet.

We started using this pharmacy several years ago. At that point they were really good, prescriptions were filled quickly and customer service was excellent. I don't know what happened but they have gone down hill drastically. Yesterday, Friday, 2/16 my husband's doctor called in a prescription at 11 am. This was medication that was prescribed after his 1st post-op appointment and the doctor wanted him to start it immediately. At 2 pm no messge from Walgreens, so my husband calls and accesses the automated voice system. The phone bot says, "We are working on it and it will be ready on Monday, 2/19. What - 3 days! We thought it must not be in stock, so we need to find a pharmacy that has it and transfer the prescription. My husband calls Walgreens and is on hold for 2 hours and is then hun

I don’t know which Walgreens is worse this one, or the one in Odenton. I would give no stars they are that bad. Worse, Walgreens headquarters do not respond to complaints. . The pharmacy is run by a bunch of clowns with no accountability, Once ,I attempted to refill a prescription they said it was not in stock. The next day a different pharmacist I’ve never seen before checked in the vault the whole time.!!! This pharmacy needs to be shut down because it’s a danger for the health are rights of our health in our community. They need to be shut down. . The Walgreens Pharmacy in Bowie and Odenton both hire people with no accountability or training and experience in working with a pharmacy, or a pharmacist. Who are the managers of the pharmacies . I’ve also been told one mo

I don't know how they got the reviews reset, but this location has terrible service. They don't keep you updated on the status of your refill requests. When you arrive, after receiving notice that the prescription is ready, they aren't actually available because it's out of stock and they wanted to clear up some questions that could have been managed by phone. Today, I called to check and see why my prescription refill disappeared from their website. I was hung up twice after 15 minutes of being on hold. If I could have done this refill at a different pharmacy, I would have leapt at the chance. If you need your prescription, don't get it filled at this location.

I should've read the reviews on this location. They are super lazy, not knowledgeable, and unfriendly. I was told that I could not get my medicine because the insurance had not updated their system to reflect me answering the tretinoin questions on ipledge. The pharmacist never offered to call aetna, just said he couldn't release the medicine. I now have to start the process all over again to get the prescription. Definitely will not be back. Im gonna try Target.