Valley Park Lodge

My mother was a resident of Valley Park Lodge. The care was above and beyond what was expected. They treated her with compassion and really cared about her and her feelings and concerns. The staff there are incredible. The facility was always clean and the food was fabulous. I would highly trust Valley Park Lodge with the care of your loved one.

The place is very well kept. The staff are the best I've been to. Care for my sister has been excellent. The senior staff have lots of pride in there work. They have been there for so long for a reason. I hope the new place can be as good for the patients and family. You better take care of your senior staff the the new ones can learn. Best of luck

My mother "lived" at Valley Park Lodge for a few short months before she passed from covid. She was sent here from gngh hospital, due to her size we had to look for a suitable home and this one was the one she chose. She did have breathing/respiratory issues, her room mate caught Covid, they didn't isolate my mother, and she died as a result. I should have moved her to a different home after the first few complaints. She would call me upset, a few psws would make fun of her, call her names. Pretty much fat shaming. On one occasion I know that they would be "talked to," and were made to apologize. She did have some behavioural issues, so I would get daily/weekly calls concerning that QUOTE:"they can't handle her." My mom was mostly miserable there, because of this. She did enjoy the arts, c

A lovely caring residence, staff, management do a great job and are very approachable, warm and friendly and the residents well cared for and happy.